Alco Air Is Growing Again!
And we’re looking for motivated individuals to join our team, both in the office and in the field. If you are looking for a fresh start, you’re dedicated to customer service and willing to learn – We Want To Speak To You!
We offer competitive pay, a positive working environment, company truck (for technicians dependent on skill level), the latest technology & training, full benefits package, 401K & opportunities for bonuses. Fill out our employment form or call (903) 212-7708, today!
Service Resource Advisor(SRM Sales)
Location: Alco Air
Description:
This position is responsible for presenting replacement options over the phone while working with the technician to create a 5-star experience. Prior to the technician arriving at the home the SRA reviews job history and communicates with technician prior to entering the home. Reviews prior days proposals for HVAC, Plumbing, and Electrical and follows up with customers to answer questions and present further options.
Requirements:
Key Responsibilities:
· Serves as an advisor to technicians and customers in asking questions and offering options to meet the customers’ budgets and needs
· Focuses on creating proposals, coordinating follow-ups, and custom solutions for replacements and projects.
· Meet a minimum standard of:
o 65% conversion tech generated leads (TGL),
o 35% conversation of marketed leads,
o customer follow-ups revenue of $2,000 per day for service
o customer follow-up revenue for replacement proposals of $20,000 per week
· Attend and participate in weekly training
· Accurately complete post sale paperwork to ensure 5-star experience for customers and co-workers
· Stay updated knowledge of current equipment and procedures related to the residential sales.
Qualifications:
· Experience in HVAC is preferred, but not necessary
· Must pass pre-employment drug screen, criminal background and MVR check and meet insurance requirements.
· Ability to perform multiple tasks in fast-paced environment, while maintaining attention to detail and follow through.
· Strong organizational skills are a priority.
· Exceptional interpersonal and communication skills both written and verbal, with ability to function in a team environment.
· Must be able to use a computer, tablet, and smart phone.
Working Conditions: Job generally works indoors and is somewhat physically demanding, requiring standing for extended periods of time, lifting heavy objects on an occasional basis, and working with challenging clients. Ability to lift heavy weights occasionally, good visual acuity and sufficient auditory function to operate computer-aided call management software and communications equipment, ability to work extended hours, nights or weekends.
Plumbing Service Technician
Location: Alco Air
Description:
Alco Air is looking to hire a full-time Licensed Plumbing Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their plumbing systems. Are you a skilled plumber who is a motivated team player and looking for a growing company to build a successful, long-term career with? If so, please read on!
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
QUALIFICATIONS FOR A PLUMBING SERVICE TECHNICIAN
- 3 years of experience as a plumber
- A valid driver's license and a clean driving record
- A valid plumbing license
Are you motivated to further your career as a skilled plumber? Do you have good communication skills and the ability to express technical information in layman's terms? Are you friendly and service-oriented? Do you have a positive, can-do attitude? Are you flexible and willing to work on-call shifts as well as long hours at times? Do you take pride in your work? Are you respectful of others and their personal property? Do you present yourself professionally? If so, apply today!
HVAC Service Technician
Location: Alco Air
Description:
Alco Air is looking to add team members like you! The HVAC Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
Here's what we're looking for in our ideal candidate:
- 2+ years of experience as an HVAC Installation Technician
- Compliance with MVR (Motor Vehicle Record) based on insurance carrier requirements
- Physical ability to set heavy equipment into place and work in various environments
- Proficiency in residential and light commercial HVAC system installations
