Customer Service Representative
Location: Alco Air
Description:
Alco Air is seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through phone, email, and chat.
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering a great customer experience. Prior experience in customer service is preferred, but we are willing to train motivated individuals eager to grow with us.
Some responsibilities include:
· Addressing customer inquiries
· Resolving issues efficiently
· Scheduling appointments
· Maintaining accurate records of interactions.
Plumbing Service Technician
Location: Alco Air
Description:
Alco Air is looking to hire a full-time Plumbing Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their plumbing systems. Are you a skilled plumber who is a motivated team player and looking for a growing company to build a successful, long-term career with? If so, please read on!
We offer amazing benefits including medical, dental, vision, life insurance, a 401(k) with company matching, 6 paid holidays, paid vacation, and great training. Join our team of dedicated professionals today!
Requirements:
QUALIFICATIONS FOR A PLUMBING SERVICE TECHNICIAN
- 3 years of experience as a plumber
- A valid driver's license and a clean driving record
- A valid plumbing license
Are you motivated to further your career as a skilled plumber? Do you have good communication skills and the ability to express technical information in layman's terms? Are you friendly and service-oriented? Do you have a positive, can-do attitude? Are you flexible and willing to work on-call shifts as well as long hours at times? Do you take pride in your work? Are you respectful of others and their personal property? Do you present yourself professionally? If so, apply today!
HVAC Install Lead
Location: Alco Air
Description:
Alco Air is looking to add team members like you! The HVAC Install Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment.
This position will deliver exceptional HVAC installation service to the client by completing and installing HVAC equipment and accessories. This position will oversee the work of the HVAC Install Helper to ensure the work is performed correctly.
Requirements:
- High School diploma or GED is required.
- EPA Certified.
- NATE Certification is preferred.
- HVAC Certification or Diploma preferred.
- Have a minimum of 3 years of verifiable work experience in installation.
- Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment, and installation and layout requirements of residential ductwork and fittings.
- Able to read wiring diagrams and troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
- Possess good analytical skills and attention to detail.
- Must be able to use a computer tablet, smart phone and read a map or follow GPS.
- Valid driver’s license, and approved to drive by the company's insurance carrier.
- Excellent interpersonal communication skills with a desire to exceed client expectations and function in a team environment.