Alco Air Is Growing Again!
And we’re looking for motivated individuals to join our team, both in the office and in the field. If you are looking for a fresh start, you’re dedicated to customer service and willing to learn – We Want To Speak To You!
We offer competitive pay, a positive working environment, company truck (for technicians dependent on skill level), the latest technology & training, full benefits package, 401K & opportunities for bonuses. Fill out our employment form or call (903) 212-7708, today!
Residential Service Plumber
Location: Alco Air
Description:
Residential Service Plumber – Alco Air | Longview, TX Performance Pay • Steady Work • Earn What You Produce
Take Your Plumbing Career to the Next Level
Alco Air is looking for a skilled Residential Service Plumber in Longview who takes pride in quality work and treating customers right. If you're ready for consistent work, strong support, and pay that rewards your production, let's talk.
What We Offer:
- Competitive performance-based pay
- Company vehicle, tools, and equipment provided
- Medical, dental, and vision benefits
- 401(k) with company match
- PTO and paid holidays
- Ongoing training and support
- Clear path for growth — we promote from within and support your licensing journey
What You'll Do:
- Run residential service calls — diagnose, repair, and replace plumbing systems and fixtures
- Perform water heater service and installation, drain cleaning, and leak repairs
- Educate customers on their options and provide honest recommendations
- Complete accurate work orders and maintain your service vehicle
- Deliver a five-star experience on every call
Requirements:
What We're Looking For:
- 2+ years of residential service plumbing experience (required)
- Tradesman Plumber-Limited or Journeyman Plumber license issued by the Texas State Board of Plumbing Examiners (TSBPE) preferred — we'll support your path to licensing
- Valid driver's license and insurable driving record (required)
- Must be able to pass a background check and drug screening
- Willingness to participate in an on-call rotation (required)
- Strong communication and customer service skills — you represent the brand on every call
- Ability to lift 50+ lbs and work in physically demanding conditions
The Opportunity:
This role is ideal for a plumber who wants steady work with a company that invests in its people. If you're ready to be rewarded for quality workmanship and great customer care, Alco Air is the place to build your career.
Apply today — or know a great plumber? Send them our way!
Plumbing Apprentice
Location: Alco Air
Description:
Plumbing Apprentice – Alco Air | Longview, TX Competitive Hourly Pay • Paid Training • Clear Path to Your License
Start a career, not just a job.
Want to learn a trade that can't be outsourced, automated, or replaced? Alco Air is looking for a Plumbing Apprentice in Longview — no experience required. We'll teach you everything. All you need is the right attitude and a willingness to work hard and learn.
If you've been thinking about getting into the trades but didn't know where to start, this is it.
What We Offer:
- Competitive hourly pay
- Monday–Friday schedule — evenings and weekends are yours
- Hands-on training with experienced, licensed plumbers
- A clear path to your plumbing license — we support your licensing journey
- Stable, year-round work — no seasonal layoffs
- Medical, dental, and vision benefits
- PTO and paid holidays
- A team that's invested in your growth
Requirements:
What You'll Do:
- Ride along with experienced plumbers on service calls and installs
- Learn to diagnose and repair plumbing issues
- Assist with tools, materials, and job site setup
- Build real, hands-on skills every single day
- Learn how to take care of customers the right way
What We're Looking For:
- You genuinely want to become a plumber — this is a must
- Strong work ethic and reliability; you show up on time
- Positive attitude and team mindset
- Comfortable working with your hands in the field
- Valid driver's license and insurable driving record (required)
- Must be able to pass a background check and drug screening
Who We Are:
Alco Air is a growing home services company in Longview that takes pride in doing things the right way. We're building a team of people who want to learn, grow, and stay long-term. Your career starts here.
Apply today — no resume polish required. Just bring your work ethic.
HVAC Install Lead
Location: Alco Air
Description:
Take the lead. Earn what you're worth.
Are you a skilled HVAC installer ready to step into a leadership role? Alco Air is looking for an experienced Lead Installer who takes pride in clean, code-perfect work and knows that a great installation is about more than equipment — it's about the customer experience from start to finish. In this role, you'll run your own installs, mentor your assistant, and set the standard the rest of the team measures up to. With a performance-based pay structure offering $80K+ earning potential, your skill and drive directly shape your paycheck. If you're ready to lead, grow, and do work that lasts, we want to hear from you.
What You'll Do
As Alco Air's Lead Installer, you'll own the proper installation of heating, ventilation, and air conditioning systems from start to finish. You'll lead and train your installation assistant, ensure every job is executed to code and industry standards, and communicate with customers before, during, and after the install to deliver a true 5-star experience. You'll protect and care for each customer's home throughout the process and accurately complete every pre-install, safety, and post-install checklist.
Requirements:
Key Responsibilities
- Create a customer experience that exceeds the expectations set by the SRM or Comfort Advisor
- Maintain professionalism and clear communication throughout the installation, ensuring the customer is fully prepared to operate their new HVAC system upon completion
- Install HVAC systems — including furnaces, air conditioners, heat pumps, ductless mini-splits, and ductwork — to minimum standards and installation manual requirements
- Perform thorough start-up and testing of installed systems to ensure proper operation, and complete and sign the Safety, Quality, and Assurance Report
- Follow all safety procedures and use protective equipment as required, completing and signing the Job Site Hazard Analysis Report (JHAR) before beginning work
- Maintain accurate records of work performed and materials used, and call into the Project Management Team upon completion to communicate any issues and replenishment needs
- Collaborate with team members and project managers to complete installations on schedule
- Stay current with industry standards, building codes, and licensing requirements
What You Bring
- At least 1 year of experience leading HVAC installations (required)
- EPA Certification
- Exceptional communication and customer service skills
- Strong problem-solving skills
- Valid driver's license with a clean driving record
- Ability to lift heavy equipment and work in confined spaces or at heights
Working Conditions
This role regularly involves working in both indoor and outdoor environments with extreme variations in temperature. Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching are all required. You should be able to work in tight spaces such as attics and crawlspaces, lift 50 pounds, and push, pull, carry, or maneuver heavier items. The role occasionally requires working at heights of 15 feet or more above ground and calls for good visual acuity — close, distance, peripheral, and depth perception. Willingness to work hours outside the normal schedule when needed is expected.
Why Join Us
At Alco Air, we invest in our people because we know skilled technicians are the foundation of everything we do. You'll have access to industry-leading training, advanced tools and technology, and a team genuinely committed to your growth. Pair that with a pay structure that rewards your performance, and you've got a place where your craftsmanship is valued and your career — and your earnings — have real room to grow.
Customer Service Representative
Location: Alco Air
Description:
Customer Service Representative — Alco Air (Longview, TX) Full-Time • Steady Schedule • $16–$20/hr • In-Person
Do you love helping people and getting them taken care of right away? Alco Air is looking for a Customer Service Representative to be the voice of our company — the first point of contact helping customers with their HVAC and plumbing needs, getting them scheduled fast, and making sure they feel confident they called the right place. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity.
Who We Are Alco Air is a trusted name in home services, delivering top-tier HVAC and plumbing to families across East Texas. We keep things moving with organized systems and a team that takes care of customers quickly.
The Role As our CSR, you'll answer incoming calls, schedule service quickly, and keep customers and technicians connected — delivering a great experience on every call while keeping a high volume organized and moving.
Requirements:
What We Offer
- Competitive hourly pay — $16–$20/hour
- Consistent, steady schedule
- Medical, dental, and vision insurance
- PTO and paid holidays
- A supportive team environment
What You'll Do
- Answer incoming calls and get customers scheduled quickly
- Assist customers with their HVAC and plumbing service needs
- Communicate clearly and professionally with customers and technicians
- Prioritize calls, including urgent and emergency requests
- Enter and update customer information accurately
- Handle a high call volume while staying organized and efficient
What We're Looking For
- Previous CSR or call-center experience in an HVAC or plumbing company (required)
- Strong communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable following call scripts and processes
- Positive attitude and team-first mindset
- Knowledge of ServiceTitan a plus In-person position: 4 weekdays, 11:00 AM–8:00 PM, plus Saturday 8:00 AM–5:00 PM.
Why Alco Air? If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk. Apply today.
