Alco Air Is Growing Again!
And we’re looking for motivated individuals to join our team, both in the office and in the field. If you are looking for a fresh start, you’re dedicated to customer service and willing to learn – We Want To Speak To You!
We offer competitive pay, a positive working environment, company truck (for technicians dependent on skill level), the latest technology & training, full benefits package, 401K & opportunities for bonuses. Fill out our employment form or call (903) 212-7708, today!
HVAC Service Technician
Location: Alco Air
Description:
Residential HVAC Service Technician – Alco Air
Top pay. No cap. A team that backs you.
If you're a service tech who can diagnose fast, communicate clearly, and leave every customer better than you found them -- Alco Air wants you. Our performance-based pay means your skill sets your income. The better you are, the more you make. Simple as that.
You'll run maintenance and service calls scheduled by Dispatch, inspect every system top to bottom, and give customers honest options built around what they need. Show up on time, do clean work, protect the home, and keep your truck dialed in. That's the gig.
What You'll Do
- Run maintenance and service calls from Dispatch, on time, every time
- Give each customer an accurate ETA and walk them through what to expect
- Inspect every HVAC system thoroughly and flag any issues you find
- Offer clear ABC options, plus service agreements and comfort upgrades
- Debrief with Dispatch, track parts, and keep your paperwork tight
- Leave every home as clean — or cleaner — than you found it
- Keep your truck stocked, inventoried, and inspection-ready
Requirements:
What You Bring
- EPA Certification (R-22) — required
- High school diploma or GED
- NATE/ICE Certification — a plus
- Sharp troubleshooting on refrigerant, electrical, and duct systems
- Valid driver's license and a clean enough record to drive for us
- Tablet/smartphone comfortable, GPS-capable
- Can lift 50+ lbs and handle the physical demands of the trade
- A pro who shows up sharp and treats customers right
This is hands-on work — indoors, outdoors, attics, crawlspaces, all kinds of weather. It's physical, and it's demanding. But if you take pride in your craft, we'll keep you busy, keep you trained, and pay you for it.
Why Alco Air
We invest in our techs with top training, the right tools, and a pay structure that rewards the work you put in. Your craftsmanship is valued here, and your earnings grow right alongside your skill.
Don't Wait — We're Hiring Fast
Positions are filling quickly at Alco Air. If you're ready to earn what you're worth, apply now.
Know a great technician? Send them our way — good people know good people.
HVAC Install Lead
Location: Alco Air
Description:
Take the lead. Earn what you're worth.
Are you a skilled HVAC installer ready to step into a leadership role? Alco Air is looking for an experienced Lead Installer who takes pride in clean, code-perfect work and knows that a great installation is about more than equipment — it's about the customer experience from start to finish. In this role, you'll run your own installs, mentor your assistant, and set the standard the rest of the team measures up to. With a performance-based pay structure offering $80K+ earning potential, your skill and drive directly shape your paycheck. If you're ready to lead, grow, and do work that lasts, we want to hear from you.
What You'll Do
As Alco Air's Lead Installer, you'll own the proper installation of heating, ventilation, and air conditioning systems from start to finish. You'll lead and train your installation assistant, ensure every job is executed to code and industry standards, and communicate with customers before, during, and after the install to deliver a true 5-star experience. You'll protect and care for each customer's home throughout the process and accurately complete every pre-install, safety, and post-install checklist.
Requirements:
Key Responsibilities
- Create a customer experience that exceeds the expectations set by the SRM or Comfort Advisor
- Maintain professionalism and clear communication throughout the installation, ensuring the customer is fully prepared to operate their new HVAC system upon completion
- Install HVAC systems — including furnaces, air conditioners, heat pumps, ductless mini-splits, and ductwork — to minimum standards and installation manual requirements
- Perform thorough start-up and testing of installed systems to ensure proper operation, and complete and sign the Safety, Quality, and Assurance Report
- Follow all safety procedures and use protective equipment as required, completing and signing the Job Site Hazard Analysis Report (JHAR) before beginning work
- Maintain accurate records of work performed and materials used, and call into the Project Management Team upon completion to communicate any issues and replenishment needs
- Collaborate with team members and project managers to complete installations on schedule
- Stay current with industry standards, building codes, and licensing requirements
What You Bring
- At least 1 year of experience leading HVAC installations (required)
- EPA Certification
- Exceptional communication and customer service skills
- Strong problem-solving skills
- Valid driver's license with a clean driving record
- Ability to lift heavy equipment and work in confined spaces or at heights
Working Conditions
This role regularly involves working in both indoor and outdoor environments with extreme variations in temperature. Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching are all required. You should be able to work in tight spaces such as attics and crawlspaces, lift 50 pounds, and push, pull, carry, or maneuver heavier items. The role occasionally requires working at heights of 15 feet or more above ground and calls for good visual acuity — close, distance, peripheral, and depth perception. Willingness to work hours outside the normal schedule when needed is expected.
Why Join Us
At Alco Air, we invest in our people because we know skilled technicians are the foundation of everything we do. You'll have access to industry-leading training, advanced tools and technology, and a team genuinely committed to your growth. Pair that with a pay structure that rewards your performance, and you've got a place where your craftsmanship is valued and your career — and your earnings — have real room to grow.
Customer Service Representative
Location: Alco Air
Description:
Alco Air is hiring a Customer Service Representative!Full-Time • Steady Schedule • Team EnvironmentDo you love helping people and getting them taken care of right away?
Alco Air is looking for a Customer Service Representative (CSR) to be the voice of our company. If you’re organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to be part of a team that keeps things moving and customers taken care of quickly. You’ll be the first point of contact—helping customers with their plumbing and HVAC needs, getting them scheduled fast, and making sure they feel confident they called the right place.
What you’ll do as a CSR:
• Answer incoming calls and help customers get scheduled quickly• Assist customers with plumbing and HVAC service needs• Communicate clearly and professionally with customers and technicians• Handle a high call volume while staying organized and efficient• Enter and update customer information accurately• Help prioritize calls, including urgent and emergency requests• Deliver a great customer experience on every call
Requirements:
What we’re looking for in our next CSR:
• Previous CSR or call center experience in an HVAC or Plumbing company required
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable following call scripts and processes. Knowledge of Service Titan a plus!
• Positive attitude and team-first mindset
What we offer our CSR:
• Competitive hourly pay- $16-20 an hour
• Consistent schedule
• Medical, dental, and vision benefits
• PTO and paid holidays
• Supportive team environment
Schedule: 4 days during the week, 11 am -8 pm, and Saturday, 8 am - 5 pm. This is an in-person position!
If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we’d love to talk.
